Skip to main content
Senior Product Manager, Content Management System
Apply now

Job Introduction

***You must be authorized to work in the United States to be considered for this role.

This role is part of BBC Studios, our global content company that supports the BBC Public Service mission of maximising the greatest commercial returns to the license payer by building BBC brands, audiences and reputation across the world.

The BBC Studios Product and Technology group is responsible for the design, development and delivery of the Studios portfolio of products.

Our portfolio is diverse but is fully focused on supporting our functions and businesses around the globe whether that be back-office functions, content production or direct to consumer offerings. We are a growing function and will provide an important contribution to the business growth targets over the coming years.

Core to that growth will be the launching of new or enhanced digital products into the market in order to monetize our content offering. You will be joining the team as a key member for shaping and delivering a commercial news subscription offering which is at the mobilisation phase.

The Team:

Commercial Digital are a multi-function delivery team focused on delivery of world class direct-to-consumer and business-to-business solutions within BBC Studios. We are a small agile team delivering big change. We work in a fast-paced environment more akin to a start-up.

Our products include a number of marquee brands including Britbox, BBC.com and Top Gear as well as a number of market leading B2B products.

You will join a team where everyone - including you – strives to better understand our customers and improve our products on a daily basis.

As a team we are adaptable, supportive, highly business focused and continually looking to improve.

This role provides the opportunity to be part of an exciting and entrepreneurial internationally focused team that values creativity and proactive problem-solving.

The Opportunity:

We are looking for an experienced Product Manager to join the team as a Senior Product Manager, focused on CMS to help shape and deliver a major, enhanced News based Direct-to-Consumer suite of products

The proposition is at an early stage and we are looking for someone who can take ownership of how our journalists and creative staff create and publish world-class digital content across digital channels. The Senior Product Manager will work with a wide set of stakeholders within the business and technology teams to understand, define, and deliver optimal CMS experiences that are delightful to use.

Role Responsibility

The Ideal Candidate:

  • Experience in product management: You have experience working within a product team as a product manager or business analyst, adept at translating objectives and opportunities into coherent product propositions and liaising with the build team to ensure the right outcome.
  • An objective led mindset: You are comfortable facilitating your immediate stakeholders to design the required product, measure its success and target future improvements
  • Delivery focused: You are comfortable in an Agile environment, working with the wider tech function to create a product that is useful, usable and feasible.
  • Have an inquisitive mind: You want to improve BBC Products and all elements of the business, and you're always looking for new methods to do it, quickly becoming a domain expert.
  • Technically-minded: You like delving to understand the details of a complex systems in order to tackle the solve difficult user problems and you can communicate technical nuances to less technically savvy stakeholders.

Requirements

  • Work with stakeholders, key technical staff and within governance groups to understand business needs and drivers, and confirm objectives and priorities
  • Adept at moving products from discovery to definition, working with multi-functional stakeholders
  • Lead requirement gathering sessions with stakeholders looking to uncover deeper strategic needs and opportunities.
  • Develop relationships with pan-BBC and external stakeholders, delivery partners and suppliers as well as with colleagues and senior internal stakeholders.
  • Strong communication skills with the ability to adapt messaging to the right level and language to ensure process, need, approach and outcomes are clearly understood.

Responsibilities

  • Define and develop the product proposition and workflows for the CMS
  • Once operational, use analytics and user behaviour to generate ideas, features and drive continuous product improvements, prioritising as required.
  • Work with stakeholders, key technical staff and within governance groups to understand business needs and drivers and confirm objectives and priorities.
  • Lead requirement gathering sessions with stakeholders and manage change in relation to specified requirements, looking to identify deeper strategic needs and opportunities.
  • As the product moves from discovery to definition, work with user experience design, project management and engineering teams to create an appropriate execution strategy.
  • During build, optimise the product for the needs of the business, bringing together user experience, business and technology.
  • Develop relationships with pan-BBC and external stakeholders, delivery partners and suppliers as well as peers and senior internal stakeholders.

The Ideal Candidate

  • Excellent product development skills and product life-cycle management including an understanding of agile methodology
  • Experience building or customizing content management tools and delivering features that simplify user experiences and streamline workflows
  • Experience of working on direct-to-consumer, digital products an advantage
  • Demonstrable experience of making product decisions based on user needs – supported with research, usage data, or predictions of either
  • Experience of end-to-end product delivery
  • Ability to coordinate among multiple business, geographically dispersed stakeholders through an ongoing dialog to ensure product is aligned with business needs and activities

Compensation information: $80,000-$200,000. Dependent on experience & market conditions.

**This range is not inclusive of a flexible, hybrid working schedule and comprehensive benefits package including but not limited to: 100% BBCS covered medical and dental insurance for employees and their dependents, vision, competitive 401(k) match, mental health, gym reimbursement, pet insurance, commuter benefits.

Job ID 38288812464 Date posted 01/12/2022 Location New York, New York, United States
Apply now

Join Our Talent Community

Tell us what you are looking for

  • Digital Ad News, Operations & Sales, New York, New York, United StatesRemove

Meet our people

  • Andy Fernandez

    We're people like Andy Fernandez

    Andy, who brings a fresh look and approach to every project as a Senior Producer in Singapore.

    "My career in TV production began in Bombay back in 1994 and five years later I moved to a cable and satellite television network in Singapore. I fell in love with the city and have been here ever since. I did spend a few months with a production house, but broadcast has always been my thing. Nine years ago I joined BBC Worldwide as a Producer and I haven't looked back, continually developing my broadcast skills and growing my career."

    "What I really enjoy about my job is that I have both production and management responsibilities: I'm involved in producing promotional videos, mainly for On Air but also for Sales and Marketing, but I also guide and direct creative decisions and oversee the team's workflow. The opportunity to work with premium, quality-based programming on a daily basis is all the motivation you need, and I try to bring a fresh look and approach to every project – I really put my heart and soul into every job, staying positive even when things don't go so well. I also enjoy the working culture. There's mutual respect throughout the whole team and I'm always learning from others."

  • Chris Cole

    We're people like Chris Cole

    Chris, whose entrepreneurial talents enable him to brainstorm ideas and fight fires as Executive Vice President, Strategic Partnerships/Projects in New York.

    "Before I joined BBC Worldwide, I spent 14 years as an executive producer and a year as part of the BBC's commissioning team. This involved working with both in-house and independent productions in the USA and UK, and delivering science and natural history projects across BBC channels. It's great to compliment and use that experience in the commercial world. My role has allowed me to develop my interests in factual entertainment, and with BBC Worldwide, you're guaranteed great content, a great brand and great people – all rolled up into one organisation."

    "I'm responsible for developing and driving strategic business growth for our factual content in North America including sales, co-productions and front list SVOD. It's about being positive, creative and entrepreneurial, and there's a lot to my role from supporting my team to brainstorming ideas on how to get the best deal done. I talk to clients, solve problems, fight fires... and generally make stuff happen! If I were to pick one highlight from my three years here, it would be negotiating a new co-production output deal with the Public Broadcasting Service in America to support the BBC's pipeline of great factual content."

  • Orlando Turner

    We're people like Orlando Turner

    Orlando, whose role as an AV Systems Engineer has allowed him to learn from the best talent in the industry.

  • Ellie Pullan

    We're people like Ellie Pullan

    Ellie, a Programming Executive on the Digital Children’s team, who helps to facilitate various teams' KPIs through supporting digital-first campaigns.

  • Jay Jaxon

    We're people like Jay Jaxon

    Jay, who's a problem-solver extraordinaire as Operations Director in Miami.

    "Operations in Miami provides end-to-end support to our Latin America region. That means ensuring our content is secure and our people are safe, providing playout and distribution to our channels business, creating cost-efficient, sustainable and reliant workflows to the sales content team - and anything else the region needs. You can imagine how much of my day is spent solving problems; it really keeps me on my toes."

    "I started in live events before moving into the music business as an audio engineer. I then moved into TV and the rest, as they say, is history. I've been witness to some fascinating changes as we've moved from tape to tapeless, from tapeless to file-based environments, from linear TV to non-linear and video on demand platforms."

    "I decided to develop my career on the Operations side of the business and I've been at BBC Worldwide for two and a half years now. I've been fortunate to be able to build an incredible team around me, the people here really are first class. While I might have been around a bit I'm still learning, particularly on developing my leadership skills and technical knowledge."

  • Rosie Thomas

    We're people like Rosie Thomas

    Rosie, whose favourite part of her job as a Producer of Green Planet is the opportunity learn and travel.